Hello BeYouties, Thank you so much for shopping with us . All of my products are hand made and are made in batches based off of demand and product availability . I TOTALLY UNDERSTAND YOU WANT YOUR GOODIES ASAP. Please understand Be You. Is currently a one man show and most products are made to order and based on availability please allow two weeks (14 business days) with a 10 business day extension. The shipping time that you see when you choose your shipping at checkout is how long your product will take to get to you once it leaves our care. Being that all products are made with natural ingredients, some may look compromised upon arrival. Please note that this does not compromise the integrity or effectiveness of the product. Most just need to be shaken, stirred or chilled to resolidify. Please let me know if you have any issues with your product upon arrival and they will be addressed.
We are not responsible for delivery issues once your purchase is out of our hands. Once we have shipped your order it us USPS's responsibility to ensure you receive it . Any issues after that should be handled through your local post office and/or police department. We are not responsible for stolen packages. Once your order has a status of delivered it is up to you to ensure you received it.
Refunds will be issued via Gift Card if you are cancelling your order due to not wanting to wait for it, if we are still within our shipping time frame. We encourage all customers to review the shipping policy when before placing orders. We are not responsible for you not reading it.
Please understand that it is important for you to confirm your address is correct before placing your order. If you input the incorrect address, and did not contact us to correct it before your order has been shipped. We cannot change it, we also cannot and will not issue refunds for orders that we sent to incorrect addresses nor will we take responsibility for resending your order to the correct address. You must reorder to receive new products. If your order is returned back to us due to address issues we will issue a refund for the cost of shipping only. There is no guarantee that the order will be intact once we receive it back, nor is there any guarantee that it will ever reach us.
Contact us at firstname.lastname@example.org